Terms of Use
About Using Astrel.ai
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://astrel.ai website (the "Service") operated by Astrel.ai ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.
Fair Use
You are expected to use Astrel.ai fairly and not abuse the service. This includes, but is not limited to:
Flooding the service with fake historical and real-time data
Abusing the reporting and alerting systems
Attempting to bypass security measures
Exploiting API rate limits
We have the right to restrict or remove your access if we believe you are abusing the service at any time.
Acceptable Use
You may not use Astrel.ai to engage in, promote, or analyze anything that is illegal.
Additionally, some industries may be restricted from using certain features of our service, such as automated email notifications, due to third-party limitations and compliance requirements. Examples of restricted activities include:
Sending emails promoting illegal goods or services
Sending emails that violate CAN-SPAM laws
Promoting or distributing pornography or sexually explicit content
Selling social media engagement (e.g., "likes" or followers)
Promoting pharmaceutical products
Gambling-related services or products
Multi-level marketing schemes
Affiliate marketing
Short-term or payday loan services
List brokers or list rental services
Collection and Use of Personal Data
By using Astrel.ai, you acknowledge and agree that we may collect, store, and process personal information and data as outlined in our Privacy Policy. This may include, but is not limited to:
Identifiable user data such as name, email address, and business details
Transactional and service usage data
Analytical data to improve our services
Data provided through integrations with third-party platforms
We use this data to provide, improve, and secure our services, including analytics, customer support, and fraud prevention. Your personal information is handled in accordance with applicable data protection regulations, and we take appropriate security measures to safeguard your information. For more details on how we handle your data, please review our Privacy Policy.
Links to Third-Party Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Astrel.ai.
Astrel.ai has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Astrel.ai shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Accounts & Data
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether on our Service or a third-party service.
We provide two-factor authentication (2FA) as a security option and encourage you to enable it for an additional layer of protection.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You agree not to hold us responsible for any loss of income or data related to your store, and you are expected to maintain regular backups. You acknowledge that your data may be aggregated anonymously for analytics purposes by Astrel.ai.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have regarding the Service.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us at [email protected].